Refund Policy

Please review our refund and cancellation policies carefully.

Effective Date: March 27, 2026Last Updated: March 27, 2026

1. Overview

At QuikApp (Pixaware Technology Solutions Private Limited), we strive to ensure transparency in all our subscription plans, AI website audit reports, and mobile application build tools. This policy outlines our subscription cancellation rules and strict refund eligibility criteria.

Eligible new users may receive a 30-day free trial, during which no payment is required. After the trial period ends, you must upgrade to a paid subscription plan to continue utilizing our services.

2. No Auto-Renewal & Non-Refundable Subscriptions

No Auto-Renewal: QuikApp subscriptions do not automatically renew. Your plan will simply expire at the end of your prepaid billing cycle unless you manually renew it.

No Refunds: QuikApp operates on a strict no-refund policy. Once a subscription fee is paid, you are not entitled to a prorated or partial refund for any unused time, credits, or features during your active billing cycle.

3. Refund Eligibility

Refunds are only granted in the following highly specific circumstances:

  • Duplicate Charges: If duplicate charges occur due to a verified payment gateway error or billing glitch, a full refund of the duplicate amount will be issued immediately upon verification.

4. Non-Refundable Items

Refunds will NOT be granted in the following scenarios:

  • Expert Care & Paid Support: Custom development, hands-on developer care, and expedited app publishing manual services are strictly non-refundable once work has commenced.
  • App Store Rejections: App Store (Apple) or Google Play Store application rejections resulting from your own website content, business model violations, prohibited items, or failure to comply with Apple/Google guidelines.
  • Unused Services: Failure to utilize the platform or generate an app during an active paid subscription period.
  • Change of Mind: Simple change of mind after purchasing a subscription.

5. How to Submit a Refund Request

If you meet the eligibility criteria for a duplicate charge refund, you may submit a request by sending an email to support@quikapp.co from your registered account email, or by raising a ticket on the QuikApp support page.

Please include your Order ID, Transaction Reference, and detailed evidence of the duplicate charge. Approved refunds will be processed within 2 weeks back to the original payment method.

6. Contact & Grievance Officer

  • Company: Pixaware Technology Solutions Private Limited
  • Registered Address: 9/900, Jothi Nagar, Kalampalayam, Coimbatore – 641010, Tamil Nadu, India
  • Grievance Officer: Alakarraj Krishnasamy
  • Email: support@quikapp.co
  • Phone: +91 8925664540

Coimbatore, India

QuikApp engineering group